Frequently Asked Questions

Everything you need to know about our premium coffee and service.

How do I ensure my coffee beans stay fresh?

To maintain peak flavor, store your beans in a cool, dark place in an airtight container. Avoid refrigeration or freezing, as moisture can compromise the oils and aroma.

What is your shipping policy for roasted coffee?

We roast to order to ensure maximum freshness. Most orders are processed within 24-48 hours and shipped via standard ground, typically arriving within 3-5 business days.

Do you offer international shipping?

Currently, we ship to all 50 U.S. states and Canada. We are working on expanding our logistics to provide global shipping in the near future.

Can I return coffee if I don't like the flavor?

As coffee is a perishable food item, we cannot accept returns. However, if there is an error with your order or damage during transit, please contact our support team for a replacement or refund.

Are your coffee beans ethically sourced?

Yes, we prioritize Farm Direct sourcing. This allows us to build long-term relationships with growers, ensuring they receive fair prices and that sustainable farming practices are followed.

Do you offer a subscription service?

We do! You can sign up for a recurring subscription on any product page to save 10% on every order and choose your preferred delivery frequency.